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How to Change Your Account Information

Information that can be changed/updated

You can change the following information that you registered to Mercari Japan when you signed up for your account.

  • Nickname
  • Profile picture
  • Email address
  • Password
  • Gender
  • Phone number

Some information can not be edited from the Mercari Japan app.

How to change or update your information

On your account page, tap “Personal Information”

Note: To sign in to Mercari Japan, you will need your email address and password. For more information, please refer to How to Change Your Email or Password.

Information that cannot be changed/updated
  • Your registered name
  • Your registered date of birth

Note: Please note that we cannot change the above information even if you send us an inquiry.

Note: This guide is provided in multiple languages for convenience. In the event of any inconsistency, the applicable Terms of Service shall prevail.

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