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How to Change Your Account Information

Information that can be changed/updated

You can change the following information that you registered to Mercari when you signed up for your account.

  • Nickname
  • Profile picture
  • Email address
  • Password
  • Gender
  • Phone number

Some information can not be edited from the Mercari app.

How to change or update your information

On your account page, tap “Personal Information”

*To sign in to Mercari, you will need your email address and password. For more information, please refer to How to Change Your Email or Password.

Information that cannot be changed/updated
  • Your registered name
  • Your registered date of birth

*Please note that we cannot change the above information even if you send us an inquiry.

*This guide is provided in multiple languages for convenience. In the event of any inconsistency, the applicable Terms of Service shall prevail.

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