Account - Mercari: Japan's largest marketplace

Account

Sign up

Account Registration

What to Do if You Cannot Register an Account

What to Do if You're Not Receiving Emails

How to Verify Your Phone Number

What to Do if You're Not Receiving Text Messages (SMS)

Sign in/out

Logging In and Out of Your Account

What to Do if You Cannot Log In

Unrecognized Login Notification

Update registered information, close account

How to Change Your Account Information

How to Change Your Email or Password

How to Check or Change Your Phone Number

What to Do if You Lose or Change Devices

Deleting Your Account

Deleting Your Personal Information (Mercari Account Information) After Account Deletion

Account usage restrictions

What to Do if Your Account Is Restricted