How to Check Order History and Shipping Status
How to check order history
To view details on transactions such as purchased items and shipping status, please select the item in the “Purchased Items” tab under “My Account.”
Check the list of information available to view on Mercari
- Transaction status
- Item tracking number
- Item details
- Detailed information on proxy service
- Proxy service provider name
- Proxy service service plan
- Detailed information on shipping
- Selected shipping method
- Shipping status
- Selected shipping address
- Purchase information
- Transaction ID
- Purchase date
- Purchase price
- Payment method
How to view purchased items
You can find a complete step by step guide below, from purchasing an item to completing the transaction.
How to purchase an item on Mercari
If you need help with individual transactions made using the proxy service, please contact Buyee by clicking the button below.
*The original text of this guide is in Japanese. If there is any discrepancy between the content of this guide and the Japanese original, the Japanese version is considered the official version. You can view the Japanese version via the display language button on this page