How to Check Order History and Shipping Status
How to check order history
To view details on transactions such as purchased items and shipping status, please select the item in the “Order history” tab under “My Account.”
Some item information may only be viewable on the Mercari app.
How to view purchased items
You can find a complete step by step guide below, from purchasing an item to completing the transaction.
How to purchase an item on Mercari
If you need help with individual transactions made using the proxy service, please contact Buyee by clicking the button below.
*This guide is provided in multiple languages for convenience. In the event of any inconsistency, the applicable Terms of Service shall prevail.