If any of the following applies, Buyee may cancel the transaction after you have purchased an item.
There are many items listed for sale on Mercari, so please consider purchasing a different item.

• The item was not available when the proxy service made the purchase
• The item was not available in the store after the proxy service made the purchase
• The item was a prohibited item
• The item price increased by a wide margin
• The delivery date cannot be confirmed
• The seller requested cancellation due to the seller’s circumstances
• The coupon expired during checkout
• If there is a clear difference between the delivered product and the product description/images on the product page
• If the product is lost or damaged upon arrival
• Other reasons (for example, Mercari’s Help Center deems that the transaction should be cancelled)

If you need help with individual transactions made using the proxy service, please contact Buyee by clicking the button below.

Consult with Buyee