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Account Registration

Mercari asks that users create one account per person and refrain from signing up for multiple accounts.
If you already have a Mercari account, please sign in using that account.
*If you need help signing in, please refer to What to Do if You Cannot Log In


How to register an account
  1. Tap “Sign up” and register the following information by following the instructions on the screen.
    • Select your country and currency
    • Select your preferred language
    • Enter your email address and password
      *Check the box to Receive notifications from Mercari
    • Enter your name and date of birth
  2. Enter the six-digit passcode listed in the verification email and tap “Verify and complete”
  3. Sign up complete

Important notes to check before making an account
  • Only enter your own personal information.
    *Please enter your name exactly as it appears on your passport
  • Turn off incoming message filters for your email address.
    During registration, you will need to confirm the verification code sent to your email address.
  • *The original text of this guide is in Japanese. If there is any discrepancy between the content of this guide and the Japanese original, the Japanese version is considered the official version. You can view the Japanese version via the display language button on this page

    If your problem has not been resolved