Account Registration
Mercari asks that users create one account per person and refrain from signing up for multiple accounts.
If you already have a Mercari account, please sign in using that account.
*If you need help signing in, please refer to What to Do if You Cannot Log In
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Tap “Sign up” and register the following information by following the instructions on the screen.
- Select your country and currency
- Select your preferred language
*Some selections are not available on the Mercari app -
Enter your email address and password
*Check the box to Receive notifications from Mercari - Enter your name and date of birth
- Enter the six-digit passcode listed in the verification email and tap “Verify and complete”
- Sign up complete
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Only enter your own personal information.
*Please enter your name exactly as it appears on your passport.
*Your name and date of birth cannot be changed after completion of the account registration process.
During registration, you will need to confirm the verification code sent to your email address.
If you have a Mercari account in Japan or another country/region
You can only use the account for the country/region where you currently reside. You cannot use an account for a country/region where you do not currently reside.
*It is not possible to change the country/region of your Mercari account.
*The original text of this guide is in Japanese. If there is any discrepancy between the content of this guide and the Japanese original, the Japanese version is considered the official version. You can view the Japanese version via the display language button on this page