Mercari Japan can be accessed via web browser and app. Please refer to the details below.

• Google Chrome
• Mozilla Firefox
• Microsoft Edge
• Safari (Note: Mac only)

Note: Please update your OS to use Microsoft Edge or Safari.
Note: If you access the site using Internet Explorer, you may be shown a message asking you to use Microsoft Edge.

• Google Chrome
• Mozilla Firefox
• Safari (Note: iOS devices only)

iOS

• Devices with iOS 17.0 or later

Android

• Devices with Android 8.0 or later

The most recent OS version that a device can be updated to varies depending on the device, so it may not be possible to update the OS.
Please check with your provider for instructions on how to update the OS.

Only residents of countries or regions supported by Mercari Japan can register, log in, and purchase items on Mercari Japan.

Please refer to the "What to Do if You Encounter an Issue/error on Mercari Japan" guide and try the troubleshooting steps.