If you're unable to complete your payment using a credit card, the following reasons may apply.

• Incorrect information such as card number, CVC, or expiration date
• Card limit has been exceeded
• 3D Secure (identity verification) has not been completed or has failed
• Payment restrictions imposed by the credit card issuer or Mercari’s security standards
• Temporary system error

If you’ve confirmed that none of the above issues apply, please consider using a different credit card or contact your credit card issuer for further assistance.