Logging In and Out of Your Account
To log in to Mercari, you will need to enter the following.
If you haven’t yet signed up for a Mercari account, please sign up first.
- Your registered email address
- Your Password
How to log in
If you have not registered your phone number
- Tap "Log in" at the top right corner of the page
- Enter your email address, followed by your password
- Tap the "Log in" button
If you have registered your phone number
- Tap "Log in" at the top right corner of the page
- Enter your email address, followed by your password
- Tap the "Log in" button
- Enter the verification code sent via SMS to your registered phone number
- Tap "Confirm your phone number"
How to log out
- Tap your account icon at the top left of the page
- Tap “Log out”
*You can also log out by tapping “Log out” on your account page
FAQ
- I don’t know how to sign up for an account
Please refer to Account Registration. - I can’t sign up for an account
Please refer to What to Do if You Cannot Register an Account. - How do I verify my phone number?
Please refer to How to Verify Your Phone Number.
*The original text of this guide is in Japanese. If there is any discrepancy between the content of this guide and the Japanese original, the Japanese version is considered the official version. You can view the Japanese version via the display language button on this page