About shipped items - Mercari: Japan's largest marketplace

About shipped items

FAQ

Shipping Methods and Procedures

Taiwan only:How to Use Convenience Store Pickup

Hong Kong Exclusive: In-Store Pickup Service

Discrepancy in Payment Amounts

Cases Where Additional Payment Is Requested

Cases Where a Transaction Can Be Canceled

What to Do if You Encounter an Issue/error on Mercari

What to Do if There Are Issues After Purchasing

Prohibited Conduct